Terms of service

OVERVIEW

Maiden Goods LLC (“we,” “us,” “our”, or “Maiden Goods”) operates this website and all related services to provide you with a curated shopping experience. By visiting, interacting with, or using our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.

SECTION 1 - ACCESS AND ACCOUNT

You must be at least the age of majority in your location to use our services.
You are responsible for all activity under your account and for keeping your login information secure.
Provide accurate, complete, and current information when creating an account or placing orders.

SECTION 2 - PRODUCTS & ORDERS

Our products are handcrafted, made in small quantities, or artisanal; slight variations in color, size, or finish are natural.
We make every effort to accurately display products, but colors or appearance may vary by device.
Prices, promotions, and availability are subject to change.
We reserve the right to accept or decline your order for any reason at our discretion.
Purchases are for personal or household use and not for commercial resale or export.
Payment must be received and processed before an order is accepted.
In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.

SECTION 3 - SHIPPING & DELIVERY

Delivery times are estimates; we are not responsible for carrier delays or customs processing.
Risk of loss passes to you when products are transferred to the carrier.

SECTION 4 - INTELLECTUAL PROPERTY

All our content on our site, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Maiden Goods, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.
You may use our site for personal, non-commercial purposes only.
Unauthorized use of our content may violate copyright, trademark, and other laws.

SECTION 5 - THIRD-PARTY TOOLS & LINKS

We may provide links or access to third-party tools or websites. Use them at your own risk. We are not responsible for their content or policies.

SECTION 6 - CUSTOMER FEEDBACK

By submitting feedback, reviews, or suggestions (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, and display such Feedback for any purpose, including commercial use.
You represent and warrant that you own or have the right to submit any Feedback, and that it complies with these Terms.

SECTION 7 - ERRORS & INACCURACIES

We make every effort to provide accurate product descriptions, pricing, and promotions.
We may correct errors or inaccuracies and reserve the right to cancel or modify orders as necessary.

SECTION 8 - DISCLAIMER & LIMITATION OF LIABILITY

Our products and services are provided “as is” and “as available.”
We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.
To the fullest extent allowed by law, Maiden Goods, our partners, and Shopify are not liable for any damages arising from your use of our site or products.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Maiden Goods is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Maiden Goods. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Maiden Goods, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Maiden Goods.

SECTION 10 - PROHIBITED USES

You may only use our site lawfully. Prohibited actions include: violating laws, infringing IP rights, transmitting malware, sending spam, harassing others, impersonating anyone, or interfering with site security.
Violation may result in suspension or termination of your account.

SECTION 11 - TERMINATION

We may suspend or terminate your access at our discretion.
Sections such as Intellectual Property, Disclaimer, Limitation of Liability, Indemnification, and Privacy Policy survive termination.

SECTION 12 - INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Maiden Goods, Shopify, and our affiliates from claims or losses arising from your violation of these Terms or your use of our services.

SECTION 13 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where Maiden Goods is headquartered. You and Maiden Goods consent to venue and personal jurisdiction in such courts.