Privacy policy

Last updated: Jan 5, 2026

Maiden Goods LLC (“we,” “our,” or “Maiden Goods”) operates this website and all related services to provide you with a curated shopping experience. This Privacy Policy explains how we collect, use, and share your personal information when you interact with our site, make a purchase, or communicate with us. By using our services, you agree to the practices described here.

Information We Collect

Contact & Account Information
- Name, email, phone number, billing/shipping addresses
- Username, password, and account preferences
- Security questions and verification information
Financial Information
- Credit/debit card information and transaction details (securely processed through Shopify and our payment partners)
- Transaction history and payment confirmations
Shopping Information
- Products you view, add to cart, purchase, or return
- Your wishlist and browsing history
- Order history and preferences
Device & Usage Information
- IP address, browser type, and device information
- How you interact with our site
- Site navigation and analytics data
Communication
- Messages you send us via contact forms or email
- Customer service inquiries and responses

We do not collect personal information beyond what you choose to provide, except for limited data collected automatically through cookies and analytics tools to improve your browsing experience. We do not sell your data to third parties.

How We Use Your Information

Process and fulfill orders, manage accounts, and provide customer support
Personalize your shopping experience, including recommendations and promotions
Communicate updates, offers, and important account or order information
Protect our site and customers from fraud or security risks
Comply with legal and regulatory obligations

Sharing Your Information

We do not sell your personal information. We disclose your information to:

Service Providers: Shopify, payment processors, shipping providers, and IT services.
Legal Authorities: When required by law or to protect our rights and customers.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

Cookies & Tracking

We use cookies and similar tools to improve your experience, analyze site traffic, and provide personalized content. You can manage cookies through your browser settings, though some features may not work properly without them.

Your Rights

You have the right to:

Access, correct, or delete your personal information
Request deletion of your data (subject to legal requirements)
Restrict or object to certain processing of your information
Opt out of marketing communications or targeted advertising
Withdraw consent at any time (where applicable)

For UK/EU Residents
In addition to the rights above, you have the right to:

Object to or restrict our processing of your data
Withdraw consent at any time
Lodge a complaint with your local data protection authority

To exercise these rights, email us at hello@shopmaidengoods.com

Data Security

We take reasonable measures to protect your personal information, but no system is completely secure.

Data Retention: We retain your information only as long as necessary to provide services, fulfill legal obligations, or resolve disputes. After that, we securely delete or anonymize your data.

Children’s Privacy

Our products may include items for children, but this website and our services are intended for use by adults. We do not knowingly collect personal information directly from children under 13. If we discover we've collected personal information from someone under 13, we will delete it immediately. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at hello@shopmaidengoods.com, and we will promptly delete it.

International Customers

If you're shopping from outside the United States, your data may be transferred to and stored in the US. By using our site, you consent to this transfer. We comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) for EU customers and the California Consumer Privacy Act (CCPA) for California residents.